How to Delete Your Account
If you need to delete your Aatinee account, here’s what you need to know.
Before You Delete
Important Considerations
- Active Subscriptions: Cancel all active subscriptions first
- Pending Payments: Resolve any outstanding payments
- Data Loss: All your data will be permanently deleted
- No Recovery: Deleted accounts cannot be restored
What Gets Deleted
- Your profile information
- Learning history
- Messages and conversations
- Grades and progress reports
- Saved preferences
What Remains
For legal and financial compliance:
- Transaction records (anonymized)
- Payment history
- Tax documentation
How to Delete Your Account
-
Cancel Active Subscriptions
- Go to your subscriptions page
- Cancel all active subscriptions
- Wait for the current billing period to end
-
Contact Support
- Use the contact form or chatbot
- Request account deletion
- Provide your account email
- Confirm your identity
-
Confirmation
- You’ll receive a confirmation email
- Click the deletion link
- Your account will be deleted within 7 days
Alternative: Deactivate Instead
Consider temporarily deactivating your account instead:
- Pause your subscriptions
- Keep your data intact
- Reactivate anytime
For Teachers
Teachers with active students must:
- Notify all students
- Complete the current teaching period
- Settle all pending payouts
- Transfer students to other teachers (if applicable)
Need Help?
Contact our support team if you have questions about account deletion or need assistance with the process.